Frequently Asked Questions
Do you offer telehealth or virtual appointments?
Yes! All appointments are via secure video or telephone from the comfort of your own home. SHN uses HIPAA compliant software and teleconferencing systems for your privacy. SHN does not currently offer in-person visits.
Do you take insurance?
Yes! SHN is in-network with Blue Cross Blue Shield (includes Carefirst and Anthem), Cigna, and Medicare.
Blue Cross Blue Shield Medicare Advantage is the only Medicare Advantage program that we are currently in-network with.
Medicare requires a physician referral prior to your appointment; referrals can be faxed to: 1 (833) 703-0207.
If you have a different insurance company and would like to submit a superbill for out-of-network reimbursement, you will be provided with the necessary paperwork. Please call your insurance company prior to your first appointment to determine eligibility and reimbursement.
What should I ask my insurance carrier about my benefits?
Here are some questions to get you started:
Does this benefit only cover specific conditions – such as diabetes, weight management, high blood pressure, high cholesterol, kidney failure or other diagnoses? If so, what is included?
Am I limited to a specific number of visits each year?
Do I need a referral? If so, who can make the referral?
Is there a copay?
Are preventive services covered?
Given my deductible for the year, including copays and coinsurance, what will I need to pay out of pocket?
Do you accept private pay patients?
Of course! Private pay rates:
The 60 minute Initial Nutrition Session is $145
The 45 minute Follow-Up Sessions are $75
Why does it matter where I live when I book my appointment?
Every state has its own licensing laws for the practice of medical nutrition therapy. We must be specifically licensed in the state that you are physically located in.
I am taken to a site called Healthie when I book my appointment. What is that?
Healthie is a HIPAA compliant, easy to use web and mobile app that securely stores and processes your on-boarding forms, nutrition plans, appointments, telehealth sessions, and billing. You will be prompted to create a free account when you purchase a package. You may use either the web version or mobile app, depending on your preference.
Where are you located?
SHN is located in Silver Spring, MD and serves clients living in Maryland, Washington, D.C., and Virginia. All appointments are via video or telephone; there are no in-person services available at this time.
Nutrition Counseling Hours:
Mondays: 10 am to 5:30 pm
Tuesdays: 9 am to 5 pm
Wednesdays: 9 am to 2 pm
Thursdays: 11 am to 7 pm
Fridays: 9 am to 3 pm
Why is nutrition important for mental health?
Depression and Anxiety: Healthier diets are consistently related to overall wellness, including lower levels of depression and anxiety. Conversely, diets rich in added sugar, salt, and fats are associated with increased depression and anxiety.
ADHD: Attention deficit hyperactivity disorder is associated with low levels of certain nutrients, disordered appetite, and other nutrition challenges. Making key changes in your or your child’s diet has been shown to reduce symptoms including inattention and hyperactivity.
PTSD: Post Traumatic Stress Disorder involves inflammation, oxidative stress, brain chemical irregularities, and a poor gut microbiome. The very latest research suggests that a healthy diet can help to decrease the mental and physical symptoms of PTSD.
Why is nutrition important for addiction recovery?
Drug addiction and alcoholism are associated with increased risk of severe malnutrition, caused by both reduced intake of food and the damage to the oral, gastrointestinal, and metabolic systems from the substance itself. Malnutrition compromises the immune system, energy levels, mood, and cognition.
Disordered and dysfunctional eating patterns are not uncommon after recovery from substance use disorders. Making healthful eating choices early on can help avoid these patterns and decrease the risk of developing chronic diseases such as metabolic syndrome, diabetes, and cardiovascular disease later in life. Moreover, even small changes towards a healthier eating pattern can improve mood and emotional regulation, which help to support a successful sobriety.
Why is nutrition important for chronic disease?
Good nutrition helps people living with chronic diseases manage their conditions, prevent complications, and live longer, healthier lives.